Effective Date: 1 July 2025

These Terms of Service (“Terms”) constitute a legal agreement between SpeakEasy Consulting LLC (“Company,” “we,” “our,” or “us”) and the individual purchaser or authorised user (“you” or “Participant”) of the Residency Match coaching service (the “Service”). By completing a purchase, accessing course materials, or attending any live session, you confirm that you have read, understood, and agreed to be bound by these Terms.

1. Acceptance & Overview

Residency Match is a premium, one-time-payment programme that combines (i) downloadable instructional materials, (ii) live or recorded webinars, (iii) optional 1-on-1 coaching and mock interviews, and (iv) an Enhanced File Review processed first by proprietary AI models, then validated by a physician-coach. Because the core offering is delivered in real time, it is categorised as a service (not a purely digital product) under Puerto Rico law.

2. Eligibility & Accounts

You must be at least 18 years old and legally able to enter contracts. Login credentials are personal and non-transferable. You agree to maintain the confidentiality of your password and to notify us immediately of any unauthorised use.

3. Payment & Refunds

All payments are processed through Stripe in U.S. dollars. Our Refund & Returns Policy (7-day, no-use refund) forms part of these Terms and is incorporated by reference. Attempted chargebacks that circumvent the policy are subject to the administrative fee and access suspension described therein.

4. Intellectual-Property Rights

All course videos, PDFs, audio files, slide decks, and other content are owned or licensed by SpeakEasy Consulting LLC and are protected by U.S. and international copyright laws.

  • Permitted Use: Personal, non-commercial viewing or downloading for your own education.
  • Prohibited Use: Reproduction, resale, public distribution, or sharing of login credentials. Any unauthorised distribution may result in immediate termination (see §8) and civil remedies.

5. Limited Licence & Prohibited Conduct

We grant you a revocable, non-exclusive licence to access the Service for nine (9) months from the purchase date. You agree not to: (a) reverse-engineer our AI tools, (b) scrape or data-mine the platform, (c) transmit malware, or (d) use the Service to harass or discriminate.

6. No Guarantee of Outcome

We do not guarantee that you will obtain residency interviews or match to any programme. Results vary based on each candidate’s credentials, effort, and external market factors.

7. Access Window & Service Availability

Course materials remain available for nine (9) months, designed to cover an entire ERAS cycle (July–March).

  • Mock interviews: Offered 1 September – 31 December each year.
  • Webinars & coaching: Offered year-round, subject to coach availability.
    We reserve the right to reschedule sessions or substitute coaches in the event of illness, technical outages, or other circumstances beyond our control.

8. Account Sharing & Termination

Single-user licences mean only the named purchaser may log in. Evidence of simultaneous log-ins from multiple IP addresses, credential sharing, or file reposting triggers immediate termination without refund. We may pursue further remedies under applicable law.

9. Data Privacy & Retention

To deliver the Service, we collect your name, email, payment data, and any files you submit (e.g., CV, personal statement).

  • Processing: Enhanced File Reviews are first analysed by AI systems hosted on servers located in the United States; outputs are then reviewed by a human coach.
  • Retention: We retain personal data for the minimum period required under Puerto Rico law (currently up to five (5) years for transactional records) or as needed to enforce these Terms.
    For details on how we safeguard and use your data, please consult our Privacy Policy.

10. Modifications to Service or Terms

We may update content, features, or these Terms at any time. Material changes will be announced via email and take effect prospectively. Continued use after an update constitutes acceptance of the revised Terms.

11. Governing Law & Dispute Resolution

These Terms are governed by the laws of the Commonwealth of Puerto Rico, without regard to conflict-of-law rules. Any dispute shall be resolved exclusively in the state or federal courts located in San Juan, Puerto Rico, and the parties consent to personal jurisdiction therein.

12. Severability

If any provision of these Terms is held unenforceable, the remaining sections remain in full force.

13. Contact

SpeakEasy Consulting LLC
Email: support@speakeasy-consulting.com

By accessing or purchasing Residency Match, you acknowledge that you have read, understood, and agree to these Terms of Service.